Privacy And Policy

At VÉLUNE, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website.

1. Information We Collect:

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Billing & shipping address

Order & Transaction Information

Items purchased

Payment method (securely processed via third party providers we do not store card details)

Order history:

Technical Information

IP address

Device type

Browser type

Pages visited

Cookies & tracking preferences

2. How We Use Your Information:

We use your information to:

Process and fulfill your orders

Improve your shopping experience

Provide customer support

Send order updates and service notifications

Personalize content and product recommendations

Improve website performance and analytics

Detect and prevent fraudulent activity

We never sell or share your personal information with third parties for marketing.

3. Cookies and Tracking:

We use cookies to:

Enable website functionality

Save your preferences

Optimize site performance

Analyze user behavior

You can adjust cookie settings in your browser at any time.

4. Data Protection and Security:

We use secure, industry-standard measures to protect your data, including:

Encrypted connections (SSL)

Secure payment gateways

Restricted employee access

Regular security monitoring

However, please note that no digital transmission is 100% secure.

5. Third-Party Services:

We may share necessary information with trusted service partners such as:

Payment processors

Shipping providers

Website analytics tools

These partners only receive the data needed to perform their services.

6. Your Rights:

Depending on your region, you may have the right to:

Request access to your data

Request correction or deletion

Opt out of marketing emails

Request restrictions on data processing

Withdraw consent:

To request any of the above, contact us at:

[Insert your support email]

7. Data Retention:

We retain your information only as long as needed for:

Fulfilling your orders

Legal and tax requirements

Providing customer support

After this, data is securely deleted.

8. Changes to This Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Information:

Questions?

For additional assistance, you can reach us at:

support@VÉLUNE.studio